SHIPPING / RETURNS
WHERE DO YOU SHIP TO?
Swype delivers domestic and international. Shipping cost is determined by weight.
WHAT SHIPPING OPTIONS ARE AVAILABLE?
We ship with DHL, they are fast and reliable. Usually, it takes around 2-4 business days but if you need your SWYPE products quicker let us know when placing your order or send an email to email@example.com and we will express ship it to you, for an extra fee. See the shipping tab for details regarding extra costs.
HOW LONG WILL IT TAKE FOR MY PRODUCT TO ARRIVE?
When you have placed your order, it will be processed the next working day. The parcel will then be passed on to one of our carriers and from there it takes around 1-4 business days depending on where it is being sent. If you are in a hurry, we have the option of express shipping for an extra cost. See the shipping tab for details regarding extra costs.
IS THERE A POSSIBILITY TO RETURN THE PRODUCTS IF YOU ARE NOT SATISFIED?
We are sorry that you are not satisfied with your purchase, however, you are able to return it. From the day you received your SWYPE package you have 14 days to get a full refund if the products did not reach your expectations. Please send an email to firstname.lastname@example.org informing us about your return including full name and address. We will send you the return tag and your refund will be processed within the following 5 working days.
ARE THE PRODUCTS ALL-NATURAL?
SWYPE only includes ingredients that are kind and effective to the skin, skipping the harsh chemicals, fragrances and parabens. You find all the ingredients listed on the products and on our homepage with a description of the origin and purpose.
IS THE PACKAGING SUSTAINABLE?
The SWYPE tubes are made out of aluminum, which is a material with many lives since it can be recycled repeated times. The Aluminium keeps the products in good condition, protected from heat and light, so that they can be used for longer.
The outer packaging is made out of handcrafted recycled cardboard and can be used for many different purposes, storage, decoration and so much more. We know we are not perfect, but we are doing our best to step-by-step become more sustainable.
ARE THERE MORE PRODUCTS TO COME?
SWYPE has more products in store for you, we will release new products within the next few months. We are still perfecting them to make sure that you only get the best. Stay tuned!
WHAT TYPE OF SKIN IS SWYPE SUITABLE FOR?
SWYPE believes that the natural ingredients that we use are suitable for everyone no matter skin type. SWYPE offers a straightforward skin regime that soothes and nourishes the skin, no matter if you have dry skin, oily skin, acne-prone skin or neutral skin.
However, if the products cause irritation to your skin quit using the products as soon as possible. If you have a severe skin condition or pregnant confirm with your doctor before.
ARE THE PRODUCTS TESTED ON ANIMALS?
The SWYPE team believes in kind products that are considerate to your skin, the nature and everyone around us. We would never harm animals or anyone else in the process of creating our skincare.
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