Shipping Policy

Shipping & Delivery

Shipping Costs and handling charges

We ship with DHL GoGreen.

Shipping is not included in our prices.

If delivery is made to countries outside of the European Union, Customers are responsible for paying any applicable duties or other charges. Please note that these local charges (in particular custom duties, sale taxes, money transfer/service fees) are at your own expenses.

Please note that shipping and handling charges include more than just postage. They also cover transportation insurance, personnel costs for shipping employees and packaging. If you have any questions or comments, please let us know.

Delivery time

We do our best to make sure SWYPE arrive at your door as quickly as possible. If the items are in stock, your order will generally arrive within the working days mentioned below.

Berlin
same day pick up at our SWYPE Office available (Malplaquetstraße 19, 13347 Berlin, Germany)

Germany
2-3 working days

EU
Premium: 4-6 working days

Non-EU Europe
Premium: 5-14 working days

Rest of the World
Economy: 5-15 working days

If some items take longer to ship, your order will be sent either once all the items are in stock, or if they can be used separately and it is economically reasonable in individual packs.