Shipping & Returns
SWYPE ships around the world from Berlin to Tokyo and everywhere in between... For those who want it all, because we want it all too!
We ship with DHL GoGreen and don’t charge extra for shipping for orders within Germany, the price you see is the price you will pay. For all orders outside of Germany shipping is calculated at checkout, all orders over 150 ship for free.
We do our best to make sure your SWYPE package arrives at your door as quickly as possible. All orders take one business day to process. Once we give your parcel to DHL, shipping generally takes between 1-4 business days depending on the delivery location.
2-3 working days
4-6 working days
5-14 working days
Rest of the World
5-15 working days
If delivery is made to countries outside of the European Union, Customers are responsible for paying any applicable duties or other charges. Please note that these local charges (in particular custom duties, sale taxes, money transfer/service fees) are at your own expenses.
We’d be bummed if you were unhappy, but we do accept returns. If one of our products doesn’t meet your expectations, you have 14 days from the day your package arrives to request a full refund. Just email email@example.com with info about your return, your full name, and your mailing address. We’ll send you a return tag and process your refund within 5 business days.